What does Short Messaging Service (SMS) primarily allow users to do?

Short Messaging Service (SMS) primarily allows users to communicate in small bites of information. It is designed for the quick and efficient transmission of text messages, typically limited to a certain number of characters per message, allowing for concise communication between individuals. SMS is widely used for personal communication, and its capabilities are optimized for brevity.

The service is particularly effective for sending quick updates, alerts, or notifications while maintaining simplicity and immediacy in messaging. This functionality is integral to the way SMS has become a staple in everyday communication, distinguishing it from other forms of communication that may require more elaborate content, such as multimedia messages or online tutorials.

The other options focus on different functionalities that are not at the core of SMS. For example, exchanging pictures relates to MMS (Multimedia Messaging Service), while facilitating online technical tutorials and submitting incidents and requests refer to features found in support systems or dedicated platforms rather than SMS itself.