What is a key value of a Release Management process?

A key value of the Release Management process is that it ensures minimal unpredicted impact to the business. This aspect is crucial because release management involves careful planning, scheduling, and controlling of software builds, ensuring that new releases or updates occur smoothly and with minimal disruption to business operations. By implementing a structured release management process, organizations can assess risks associated with each release, properly communicate changes to stakeholders, and prepare for possible issues in advance, thereby reducing the likelihood of unexpected complications.

While other aspects like staff involvement, training costs, and customer engagement can be important, they do not directly encapsulate the primary purpose of release management, which is fundamentally about managing the software delivery process in a way that minimizes risk and maintains business continuity.