Which of the following activities is part of the Service Request Management process?

Logging requests is a crucial activity within the Service Request Management process. This process involves receiving, recording, and managing service requests submitted by users or customers. When a request is logged, it ensures that the support team has a documented record of what the user needs, which is essential for tracking progress and ensuring timely resolution. Proper logging helps in categorizing and prioritizing requests, leading to more efficient service delivery.

In contrast, monitoring system performance, conducting performance audits, and training support staff, while important in the broader context of IT service management, do not directly relate to the day-to-day operational activities of managing service requests. These activities support overall system efficiency and personnel knowledge but do not involve the direct interaction with user requests that logging entails.