Which of the following is a benefit of right sourcing?

Prepare for the HDI Support Center Team Lead Test. Use flashcards and multiple-choice questions with hints and explanations to ensure success! Ready yourself for your certification!

The optimal mix of internal and external resources is a primary benefit of right sourcing. This strategy allows an organization to leverage the strengths and efficiencies of both its own workforce and external vendors. By carefully analyzing organizational needs and determining which tasks and services can be performed more effectively by external partners, a company can improve service quality, reduce costs, and enhance overall strategic focus.

Right sourcing empowers organizations to focus on their core competencies while still accessing specialized skills and capabilities that may not exist in-house. It enables better resource allocation, ensuring that internal staff can concentrate on priority areas that drive value, thus enhancing productivity and operational efficiency.

In contrast, options that suggest increased complexity, complete removal of contract labor, or higher capital investments do not align with the fundamental goals of right sourcing. The essence of the strategy is about finding a balanced approach that enhances operational effectiveness, not complicating it or eliminating useful resources.

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